Forum: UltraISO
Topic: bug with 9.3.5.2716, GUI missing in Win 7 RTM x64
started by: tinkererguy

Posted by tinkererguy on Sep. 05 2009,00:12
When using dual desktops, and sliding the UltraISO user interface to the secondary monitor, the product works fine.  It memorizes this window position, even after a reboot.

But when using just a laptop's internal monitor, there is no secondary monitor, but UltraISO seems to always start on this secondary monitor that isn't connected.  The Windows 7 display wizard only shows one display, and all other apps working fine, just UltraISO not showing up visibily, only as an app on the taskbar that's been launched, with no way to interact this the user interface.

Is this a known issue?  I couldn't find a workaround when traveling, so workarounds ideas would be welcomed too, of course.  This shouldn't be a hard but to reproduce either.

Hope this helps, otherwise love the product on Windows 7!



Posted by tinkererguy on Sep. 05 2009,09:07
ah, Win+Shift+Left and Win+Shift+Right will help next time this happens to me, moving the active window from the (phantom) secondary monitor back to primary.

Found list of these hotkeys/shortcuts here:
< http://brandonlive.com/2009/01/10/windows-7-beta-hotkey-cheat-sheet/ >

Posted by xoben on Sep. 06 2009,21:54
Just tested Windows 7 RTM x64 on Lenovo ThnkkPad X61, no problem was encountered.

Please understand that we need to re-produce and problem before to fix it.