Forum: UltraISO
Topic: UltraISO incompatible with Windows 8.1
started by: Han
Posted by Han on Jan. 04 2014,07:47
Just want to report that the current version of UltraISO is not compatible with Windows 8.1 Enterprise.
Unable to start the application as a normal user but also in "Run as administrator" mode.
Tried in Windows 7 compatibility mode with the same results. The following 2 events are logged in the Application Log:

Log Name:      Application
Source:        Application Error
Date:          04-Jan-14 13:30:15
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXXX
Description:
Faulting application name: UltraISO.exe, version: 9.6.0.30000, time stamp: 0x00000000
Faulting module name: UltraISO.exe, version: 9.6.0.30000, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x008b8001
Faulting process id: 0x868
Faulting application start time: 0x01cf0948b7e3dc18
Faulting application path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Faulting module path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Report Id: f6079ec1-753b-11e3-8259-e02a8230d3dc
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-01-04T12:30:15.000000000Z" />
   <EventRecordID>1178</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>008b8001</Data>
   <Data>868</Data>
   <Data>01cf0948b7e3dc18</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>f6079ec1-753b-11e3-8259-e02a8230d3dc</Data>
   <Data>
   </Data>
   <Data>
   </Data>
 </EventData>
</Event>

Log Name:      Application
Source:        Windows Error Reporting
Date:          04-Jan-14 13:30:16
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXX
Description:
Fault bucket -291466963, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: UltraISO.exe
P2: 9.6.0.30000
P3: 00000000
P4: UltraISO.exe
P5: 9.6.0.30000
P6: 00000000
P7: 008b8001
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\XXXXX\AppData\Local\Temp\WERAA1F.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\XXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_UltraISO.exe_267c91828ef5efa536579b84253a17343dcc158_51a7ae33_0a10ad8a

Analysis symbol:
Rechecking for solution: 0
Report Id: f6079ec1-753b-11e3-8259-e02a8230d3dc
Report Status: 0
Hashed bucket: 04050bc4979778d842d90377d0e446cc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="Windows Error Reporting" />
   <EventID Qualifiers="0">1001</EventID>
   <Level>4</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-01-04T12:30:16.000000000Z" />
   <EventRecordID>1179</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>-291466963</Data>
   <Data>5</Data>
   <Data>BEX</Data>
   <Data>Not available</Data>
   <Data>0</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>008b8001</Data>
   <Data>c0000005</Data>
   <Data>00000008</Data>
   <Data>
   </Data>
   <Data>
C:\Users\XXXXX\AppData\Local\Temp\WERAA1F.tmp.WERInternalMetadata.xml</Data>
   <Data>C:\Users\Han\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_UltraISO.exe_267c91828ef5efa536579b84253a17343dcc158_51a7ae33_0a10ad8a</Data>
   <Data>
   </Data>
   <Data>0</Data>
   <Data>f6079ec1-753b-11e3-8259-e02a8230d3dc</Data>
   <Data>0</Data>
   <Data>04050bc4979778d842d90377d0e446cc</Data>
 </EventData>
</Event>


I've attached the error report as well.

Posted by smorgydorg on May 10 2014,23:14
I know this is late, but I recently found at that Windows 8 doesn't actually disable UAC even if you drop the slider to disabled. You have to go into the registry to force it to:

Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

Key: EbableLUA

Change the value from 1 to 0
Value data: 0

Hope this helps.