Forum: UltraISO
Topic: New version 9.5.0 not working
started by: alk630
Posted by alk630 on Oct. 13 2011,04:16
Installed okay twice, but says 'UltraISO Premium has stopped working' when started.
- System

 - Provider

  [ Name]  Application Error

 - EventID 1000

  [ Qualifiers]  0

  Level 2

  Task 100

  Keywords 0x80000000000000

 - TimeCreated

  [ SystemTime]  2011-10-13T08:16:45.000000000Z

  EventRecordID 5287

  Channel Application

  Computer - Netbook

  Security


- EventData

  UltraISO.exe
  9.5.0.2800
  00000000
  UltraISO.exe
  9.5.0.2800
  00000000
  c0000005
  00898001
  854
  01cc89807275e9b3
  C:\Program Files (x86)\UltraISO\UltraISO.exe
  C:\Program Files (x86)\UltraISO\UltraISO.exe
  b042b6e5-f573-11e0-8633-506313ba7175

Faulting application name: UltraISO.exe, version: 9.5.0.2800, time stamp: 0x00000000
Faulting module name: UltraISO.exe, version: 9.5.0.2800, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00898001
Faulting process id: 0x11ec
Faulting application start time: 0x01cc897de4e4a1f4
Faulting application path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Faulting module path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Report Id: 241daeab-f571-11e0-8c45-506313ba7175

Windows 7 SP1 x64

Posted by rope on Oct. 13 2011,05:10
maybe you did't instalted whit administrator rights ; becausse up here whit me version 9.5.0.2800 is running stable on windows 7 ultimate x64; infact whille i was writing this , i  was running ultra iso to , and  was creating a bootable usb stick  win7 professional x64.
whit succes !!

Posted by alk630 on Oct. 13 2011,12:10
Nope, it was definitely installed correctly and with admin rights, but does not start at all!
Posted by rope on Oct. 13 2011,12:51
when you instalted this new version  ...did you keep the old version !!!
are did you removeted  the old one ...
i instalted this new version 9.5.0.2800 in the same folder  as the old  one !!!9.3.5.21716

why i do this !!!i just forgot to unnistal the old  version ;

by thinking : this will be done  automatically   !!
wrong  idee ..but hey its working !!

Posted by alk630 on Oct. 13 2011,19:31
No, completely uninstalled and reinstalled several times, but still same error