Forum: Bugs
Topic: UltraIso crashes
started by: ginganinga

Posted by ginganinga on Jun. 12 2009,10:57
Have tried a variety of disk types, running application as Admin etc but always get the same error and then it locks up completely and has to be killed using TaskManager.

OS is Vista Home Premium. Error report which is sent to Microsoft on the crash is below:

Problem signature:
 Problem Event Name: APPCRASH
 Application Name: UltraISO.exe
 Application Version: 9.3.3.2685
 Application Timestamp: 00000000
 Fault Module Name: StackHash_b7ba
 Fault Module Version: 0.0.0.0
 Fault Module Timestamp: 00000000
 Exception Code: c0000005
 Exception Offset: c877a5d7
 OS Version: 6.0.6001.2.1.0.768.3
 Locale ID: 2057
 Additional Information 1: b7ba
 Additional Information 2: e93c8b8d30a9ada91e4d349fc93eabe7
 Additional Information 3: 59a6
 Additional Information 4: 64b312b90dfb8d113bd978173c63d0eb

Posted by ginganinga on Jun. 12 2009,11:00
oh, before crashing and after selecting to send info to MS or not, an error window comes up with

Error
Class Name:TfrmBurn
ErrorType:EAccessViolation
Message:Access Violation at address C877A5D7. Read of address C877A5D7

Posted by xoben on Jun. 16 2009,23:30
Hello ginganinga, please check your PM for an answer.