Forum: Bugs
Topic: UltraISO didn't start anymore | W7 64
started by: depspace
Posted by depspace on Jan. 14 2011,18:03
Hello Community,

I cannot start UltraISO (current Build) on my Windows 7 64 Bit anymore. If I try to start the application nothing happens.

I only see the following Error in the Windows eventlog:
Protokollname: Application
Quelle:        Application Error
Datum:         14.01.2011 23:44:45
Ereignis-ID:   1000
Aufgabenkategorie:(100)
Ebene:         Fehler
Schlüsselwörter:Klassisch
Benutzer:      Nicht zutreffend
Computer:      XXXXXXXX
Beschreibung:
Name der fehlerhaften Anwendung: UltraISO.exe, Version: 9.3.6.2750, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: UltraISO.exe, Version: 9.3.6.2750, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x007d9001
ID des fehlerhaften Prozesses: 0x1024
Startzeit der fehlerhaften Anwendung: 0x01cbb43ca3c4fd3f
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\UltraISO\UltraISO.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\UltraISO\UltraISO.exe
Berichtskennung: e1c3b09c-202f-11e0-aca7-005056c00008
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-01-14T22:44:45.000000000Z" />
   <EventRecordID>21408</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>UltraISO.exe</Data>
   <Data>9.3.6.2750</Data>
   <Data>00000000</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.3.6.2750</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>007d9001</Data>
   <Data>1024</Data>
   <Data>01cbb43ca3c4fd3f</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>e1c3b09c-202f-11e0-aca7-005056c00008</Data>
 </EventData>
</Event>

It would be great if someone has an idea how I can fix the problem.

Best regards,
space
Posted by X3lectric on Jan. 15 2011,23:57
sorry I have Windows 7 64bit program does work in 64 bit but is not fully 64bit compatible in everyway, perhaps your unique hardware set-up caused this.

And if indeed you found a bug unless the developer can reproduce it it wont be fixed.

That I can guaranty you from extensive experience dealing with developers including Ultraiso's developer.