Forum: Bugs
Topic: Error Setting Write Mode Page in Vista x64
started by: QBiN

Posted by QBiN on Jul. 21 2009,23:42
Hi. I'm a long time registered user of UltraISO Premium Edition. However, I have had no luck burning with UltraISO ever I built a new machine using Vista 64bit. I keep getting "Error setting write mode page" in the message whether I use the Nero API or the built-in burning. Is there something I'm missing?

My UltraISO version is 9.3.2.2656

Here's a sample output log:
1# Windows Vista 6.0 Build 6002 (Service Pack 2)
1# Recorder: (E:)HL-DT-STDVD-RAM GH22NS301.01
2# Media type: CD-R
3# Number of blocks in ISO image is 301638
4# Preparing media ...
5# Requesting burn at Maximum speed
6# Burning image in Disk-At-Once (DAO) mode
7# Error setting write mode page

Posted by xoben on Jul. 22 2009,23:23
It is recommanded to download latest version Intel Matrix Storage Manager from < http://downloadcenter.intel.com/Product....ang=eng > , setup it, restart your computer and try again.


Posted by QBiN on Jul. 24 2009,19:22
That did it! Thank you for so quickly and accurately solving my problem. UltraISO has always been impressive. It's good to know the support behind it is equally impressive!
Posted by lucbm on Nov. 29 2009,17:44
I have the same problem.

UltraISO v9.3.5.2716

Program log here:
1# Windows 7 6.1 Build 7600
1# Gravador: (F:)HL-DT-STDVD-RAM GH22NS302.00
2# Tipo de mídia: CD-R
3# Número de blocos na imagem ISO é 98443
4# Preparando mídia ...
5# Velocidade de gravação Máxima
6# Gravando imagem no modo Disk-At-Once(DAO)
7# Error setting write mode page


This tip above doesn't work on AMD systems.

Ty

PS.: sorry for my English.

Posted by osiartlu on Dec. 21 2009,18:02

(xoben @ Jul. 23 2009,04:23)
QUOTE
It is recommanded to download latest version Intel Matrix Storage Manager from < http://downloadcenter.intel.com/Product....ang=eng > , setup it, restart your computer and try again.

when trying to install this intel software, get told my system does not meet prerequisites : have any idea ? working under windows 7 64-bit, xks in advance, I've just bought UltraIso and would like to use it. ???
Posted by lucbm on Dec. 21 2009,19:37
Your motherboard have, certainly, AMD chipset system. Try install catalyst ahci driver v9.12.
In my system, this tip above fix all problems here.

I hope that you understand me.
Sorry for my English. I speak portuguese.

Cheers...

Posted by msjuarez on Aug. 17 2010,11:25
I have the same problem with windows 7 64bits, installed the last AHCI drivers for AMD chipsets (Catalysts) but nothing happend, any ideas?
Posted by ecomedgm on Aug. 24 2010,15:27
I just bought a new HP  laptop (with AMD Phenom Processor) it came with w7 preinstalled I put Ultraiso on it, and have had about the same problem " DVD-R/RW media requires setting mode page to use DAO", Whenever I try to burn a CD and off course it never burns it. The system has a blue ray drive.

Any help to solve this would be greatly appreciated, Thanks

Posted by X3lectric on Jan. 06 2011,13:44
I just posted about this same thing without reading the board doing the prefect n00b mistake I hate...

The matrix manager is for raid stuff I don't have any raid

I reckon its when you have your stuff set to AHCI in bios that ultraiso doesn't like it, thus ultraiso should fix it... I hate installing crap I don't need

Ultraiso burning engine should be bug free.

e.g  imgburn doesn't have this problem....

where's the developer anywho?


(xoben @ Jan. 11 2011,03:21)
QUOTE
Sorry for the inconveniences.


< The Ultraiso developer apologised that I had to install crap on my system that I did not require,but did not indicate that he would fix the issue with Ultraiso. >

This program truly has the worst support ever. No offence must be a developer thing, its quite common for developers to hate dealing with ppl.



Posted by philip.pflaesterer on Feb. 13 2011,15:26
I have the same problem since I re-installed my Windows7-x64 machine with AHCI activated.

No problems in IDE-mode, but with AHCI activated every try ends with "error setting write mode page".

Unfortunately, the tip above (install Intel Matrix Storage Manager) does not work for me, since it's setup breaks up with the message, that my system doesn't match minimum requirements. We are talking about a motherboard with Intel P35 chipset and with all drivers up-to-date.

I'd really be happy, if you guys from EZB-Systems will fix that bug with the next UltraISO-release.

/edit: The UltraISO-release that I use is: 9.3.6.2750



Posted by Garykl on Sep. 21 2011,18:54
Seriously?  It doesn't work with AHCI on Win7 x64?  I have whole disk encryption and when I flip the SATA mode to "Compatibility," it crashes my laptop and bluescreens.  If I had any idea, I would've purchased an enterprise class ISO burner.  Better yet, I *will* purchase an enterprise class ISO burner.

I want my money back!

Posted by Malik on Sep. 24 2011,12:47
Hi all! Regarding this so called "bug" (error setting Error Setting Write Mode Page in Vista x64) :

First, we can't really call this a software bug - since a bug, should (but not necessarily) produce the same errors across all platforms. If it works in 32-bit OS but not in 64-bit OS, the problem mainly rests on the OS and software incompatibility.

Second, this problem appears to occur in systems using AHCI driver, instead of IDE driver and IDE mode (in BIOS).

Most programs run well in IDE mode, since that is the defacto standard. AHCI is a newer standard taking over, and not all softwares have moved completely into supporting AHCI mode from Day 1.  

Even if a system is already running the HDDs in AHCI mode, Windows still require the latest AHCI Storage Drivers (either from Intel or AMD) to work without problems with all softwares.

After installing the said drivers, the problem goes away, and if it's a bug within UltraISO, the problem is supposed to remain.

UltraISO has one of the best tech. support out there, believe it or not! Xoben will get back to you regarding any problems. But that problem must be unsolved as yet.


Finally, I'm sure these problems will be taken care of in the next major release. ( Ultra ISO 10+)

Now to the solution, that I'm aware of :

If the OS is running under AHCI mode (selected in Bios, and Device Manager shows AHCI under IDE/ATA Controller in Device Manager,

a.) for Intel based chipsets, make sure to download the latest Intel Matrix AHCI Storage Driver : Note that the downloaded files won't install if the chipsets are not compatible. (Series 5 driver won't work with Series 6 chipset, for eg.)

b.) for AMD chipsets, download AMD Catalyst AHCI driver from AMD website.

After installing the CORRECT driver, reboot, and UltraISO should work under AHCI mode.


For phiplip.pflaesterer @ post#10 above, the correct chipset series to download for P35 based chipsets is "Series 3" Chipset Drivers.


TIP: To Download the correct driver, begin the driver selection process from scratch, instead of downloading directly from the above link.

Hope this helps. :)

(Sorry I didn't see this thread sooner. Just stumbled upon this while surfing. Been using the latest UltraISO 9 Premium without a hitch for more than a year now.)

(Using both WinXP Pro x86 and Win 7 Ultimate x64.)

Posted by OutCast on Jan. 24 2012,17:54
Anything don't work for me :-(

I installed Catalyst Drivers, but after restart nothin changes!

I have this scr alltime. But on WinXP it works fine!

On the screen - russian version, cuz i'm from russia). But in english version I have same error.

Where is SOLUTION???



and sry for my english, ts really bad...


English version LOG!!!
CODE

1# Windows 7 6.1 Build 7601 (Service Pack 1)
1# Recorder: (D:)PIONEER DVD-RW  DVR-218L1.02
1# Write Speed: 8X (11080 KB/s)
2# Media type: DVD-R
3# Number of blocks in ISO image is 2184368
4# Preparing media ...
5# Requesting burn at 8X speed
6# DVD-R/RW media requires setting mode page to use DAO writing
[B]



Posted by rk.balla on Feb. 20 2012,14:13
I like UltraISO, but I don't want to install additional drivers etc (which might be risky sometimes, if you don't know what you are doing) for being able to work with that AHCI mode.

As someone earlier was suggesting, ImgBurn is a good no-nonsense replacement..  for burning CDs/DVDs.

Posted by Guest on May 27 2012,03:13
Seems like this issue has not been fixed yet..

the dreaded " Error setting write mode page "  message is still very much a negative experience for me

Posted by Mannypl on Jan. 04 2014,04:10
I have just installed an SSD drive as my operating system drive which is Windows 7x64bit. UltraISO was fine until I changed my IDE settings in BIOS to AHCI which is necessary for the SSD and improves file transfer performance with all SATA drives(I have four). Now I have that message"ultraiso dvd-r/rw media requires setting mode page to use DAO writing" when it's already set to that setting. I have the latest drivers installed and the latest version UltraISO. Looks like I'll now have to use something else. :(
Posted by Mannypl on Jan. 06 2014,22:30

(philip.pflaesterer @ Feb. 13 2011,20:26)
QUOTE
I have the same problem since I re-installed my Windows7-x64 machine with AHCI activated.

Me too. Just un-installed UltraISO, re-installed my Intel® Matrix Storage Manager Driver V8.9.0.1023, rebooted - you have to after installing these drivers, reinstalled UltraISO v9.6.0.3000 and problem fixed. No more "page mode setting" errors. :)

Posted by taipin on Nov. 08 2014,12:17

(Mannypl @ Jan. 04 2014,09:10)
QUOTE
I have just installed an SSD drive as my operating system drive which is Windows 7x64bit. UltraISO was fine until I changed my IDE settings in BIOS to AHCI which is necessary for the SSD and improves file transfer performance with all SATA drives(I have four). Now I have that message"ultraiso dvd-r/rw media requires setting mode page to use DAO writing" when it's already set to that setting. I have the latest drivers installed and the latest version UltraISO. Looks like I'll now have to use something else. :(

me too,
i upgrade windows7 x 32 version to 64 version last week,and this problem happened.

UltraISO is my favorite.