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Topic: E-mail Problem< Next Oldest | Next Newest >
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myers284 Search for posts by this member.

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PostIcon Posted on: Apr. 30 2007,20:47  Skip to the next post in this topic. Ignore posts   QUOTE

I made a mistake on the e-mail address which I gave to PayPal when I was paying for my activation key. I tried to resolve the problem with PayPal, but they were not very helpful in this matter.

I have tried sending an e-mail directly to EZB Systems' customer service. I advised them of the correct e-mail address (because if they used the other one, it should get bounced back).

I appologize to EZB Systems for any inconvenience this may cause their staff or their registration process. But if someone (at EZB Systems) could give me a hand I would certainly appreciate it.

Thank you. :p
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myers284 Search for posts by this member.

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PostIcon Posted on: May 01 2007,07:44 Skip to the previous post in this topic.  Ignore posts   QUOTE

The issue was now resolved by a simple e-mail to EZB Systems customer support.

They were quick in resolving my problem.  And I just wanted to say, "Thank you."

It must be difficult when you are running a customer service (in this case providing a software package) company and dealing with all kinds of cusomters.

Thanks again to the person (or persons) in customer service.   :D
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1 replies since Apr. 30 2007,20:47 < Next Oldest | Next Newest >

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