iB::Topic::E-mail Problem

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Topic: E-mail Problem

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Post Number: 1

myers284

Group: Members
Posts: 4
Joined: Apr. 2007

Posted on: Apr. 30 2007,20:47

I made a mistake on the e-mail address which I gave to PayPal when I was paying for my activation key. Â I tried to resolve the problem with PayPal, but they were not very helpful in this matter.

I have tried sending an e-mail directly to EZB Systems' customer service. Â I advised them of the correct e-mail address (because if they used the other one, it should get bounced back).

I appologize to EZB Systems for any inconvenience this may cause their staff or their registration process. Â But if someone (at EZB Systems) could give me a hand I would certainly appreciate it.

Thank you. Â

Post Number: 2

myers284

Group: Members
Posts: 4
Joined: Apr. 2007

Posted on: May 01 2007,07:44

Skip to the previous post in this topic.

The issue was now resolved by a simple e-mail to EZB Systems customer support.

They were quick in resolving my problem. And I just wanted to say, "Thank you."

It must be difficult when you are running a customer service (in this case providing a software package) company and dealing with all kinds of cusomters.

Thanks again to the person (or persons) in customer service.

1 replies since Apr. 30 2007,20:47

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EZB Forum » Member Service » Registration » E-mail Problem