Forum: UltraISO
Topic: UltraISO unusable!
started by: tim
Posted by tim on Dec. 28 2006,08:10
Keep getting EaccessViolation on startup!

UltraISO version 8.6.0.1936 running on Windows XP SP2 full patched up-to-date.

I did the Aspi32 fix but made no difference.

Event log info:

CODE
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 28/12/2006
Time: 13:04:30
User: N/A
Computer: EARTH
Description:
Faulting application ultraiso.exe, version 8.6.0.1936, faulting module ultraiso.exe, version 8.6.0.1936, fault address 0x0014f5b3.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 75 6c 74   ure  ult
0018: 72 61 69 73 6f 2e 65 78   raiso.ex
0020: 65 20 38 2e 36 2e 30 2e   e 8.6.0.
0028: 31 39 33 36 20 69 6e 20   1936 in
0030: 75 6c 74 72 61 69 73 6f   ultraiso
0038: 2e 65 78 65 20 38 2e 36   .exe 8.6
0040: 2e 30 2e 31 39 33 36 20   .0.1936
0048: 61 74 20 6f 66 66 73 65   at offse
0050: 74 20 30 30 31 34 66 35   t 0014f5
0058: 62 33 0d 0a               b3..    


CODE
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 28/12/2006
Time: 13:04:31
User: N/A
Computer: EARTH
Description:
Faulting application ultraiso.exe, version 8.6.0.1936, faulting module ultraiso.exe, version 8.6.0.1936, fault address 0x0014f5b3.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 75 6c 74   ure  ult
0018: 72 61 69 73 6f 2e 65 78   raiso.ex
0020: 65 20 38 2e 36 2e 30 2e   e 8.6.0.
0028: 31 39 33 36 20 69 6e 20   1936 in
0030: 75 6c 74 72 61 69 73 6f   ultraiso
0038: 2e 65 78 65 20 38 2e 36   .exe 8.6
0040: 2e 30 2e 31 39 33 36 20   .0.1936
0048: 61 74 20 6f 66 66 73 65   at offse
0050: 74 20 30 30 31 34 66 35   t 0014f5
0058: 62 33 0d 0a               b3..    


CODE
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 28/12/2006
Time: 13:04:31
User: N/A
Computer: EARTH
Description:
Faulting application ultraiso.exe, version 8.6.0.1936, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x0000de9c.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 75 6c 74   ure  ult
0018: 72 61 69 73 6f 2e 65 78   raiso.ex
0020: 65 20 38 2e 36 2e 30 2e   e 8.6.0.
0028: 31 39 33 36 20 69 6e 20   1936 in
0030: 6b 65 72 6e 65 6c 33 32   kernel32
0038: 2e 64 6c 6c 20 35 2e 31   .dll 5.1
0040: 2e 32 36 30 30 2e 32 39   .2600.29
0048: 34 35 20 61 74 20 6f 66   45 at of
0050: 66 73 65 74 20 30 30 30   fset 000
0058: 30 64 65 39 63 0d 0a      0de9c..
Posted by xoben on Dec. 28 2006,09:08
Hello Tim, it seems that the problem relates to certain computer environment. Could you please try on another Xp SP2 system and see if this problem can be reproduced?
Posted by tim on Jan. 05 2007,10:38
I have tried UltraISO on 3 systems now.

The first one you know about (the one above)

The second runs Windows 2003 Server Standard SP1. It starts ok but seems unstable when dealing with ISO images.
Also it will give an error on exit and never exit. I have to use Task Manager to kill the task.

The third system is another Win XP Pro SP2 system and all seems fine on that one.

After all that I now found a way to make it work on the first system. I set Application Compatability to Windows 2000 and disabled Advanced Text Services.
This appears to fix the problem.
Posted by tim on Jan. 05 2007,11:11
More info.

The original problem seem to have something to do with the controls along the top of the UltraISO form.
It will open OK but as soon as I move the mouse pointer over the small icons then it crashes with the error(s) shown above.

This stopped happening when I did the compatability fix.

Posted by xoben on Jan. 05 2007,20:19
QUOTE
The original problem seem to have something to do with the controls along the top of the UltraISO form.
It will open OK but as soon as I move the mouse pointer over the small icons then it crashes with the error(s) shown above.


Thank you tim for the information.

UltraISO will show tips string of the speed button at that moment. This is a system control, only Windows API is called.

BTW, we cannot reproduce this problem on all of our XP SP2 systems. Any information for how to reproduce this problem will be appreciated.