Forum: UltraISO
Topic: v9.3.3.2685 has bug in file splits.
started by: mikesw
Posted by mikesw on Apr. 01 2009,07:58
Hi,

I ran ultraiso tril v9.3.3.2685 on Win XP Pro sp4. I'm trying to do file splits.
Due to the 300meg limit, I copied about 233 megs into Ultraiso to do the file splits.
Here are the steps below and the problems I encounterd. Note: This is with the
private version fix for the problem with saving the boot file as bif instead of being stuck
with iso's a few days back.

A). Copied about 233 megs over to Ultraiso to save.
B). Went to options->configuration-> compression.  I have the "No Compression".
    and split files in 1.44megs FDD. I then selected from the dropdown list the
    FIRST selection format for file splitting. I don't have the checkbox set for .isz.
C). I then goto file->save as which popsup a box to enter the filename which I
    enter as MYDVD_SPLIT and the default file extension was already set to .isz.
D). Problem 1: The help file states that if the .isz checkbox is not set, that the
    default will be .iso. However, the preset file extension under file->save-as is .isz
    and not .iso
E). Continuing with step D above, I hit the Save button, a popup error message
    appears which states "MYDVD_SPLIT.part01.isz /open Error!". If I had selected
    .iso as the file extension (which should have been the default file extension), it
    will give the same popup error and thinks it is .isz and not .iso.  
F). If I had checked the .isz in the compression screen, and then did save-as, the
    default file extension would be .isz and if I entered MYDVD_SPLIT and hit save,
    the same error message will appear as in item (E).
G). If I select any of the other remaining two split volume format selections under
    the compression screen, and hit save-as, with a default selection of .isz, the files
   will split. Note: I didn't try unchecking the .isz checkbox on the compress screen
   to see if the default file extension on the file->save-as screen will split the files into
   iso format when using the 2nd and 3rd split volume format.

Problem 2:

A). Under the options->configuration->compression screen, the multi volume drop
    down list shows only the zip 100mb selection and not the 250meg and 750Meg
    zip drive selections, nor any of the iomega Rev drive selections.
Posted by xoben on Apr. 01 2009,22:19
Sorry, we cannot reproduce a problem for step E and F.

QUOTE
D). Problem 1: The help file states that if the .isz checkbox is not set, that the
   default will be .iso. However, the preset file extension under file->save-as is .isz
   and not .iso

Wrong. The last used extension will be the default if the checkbox is not set.

QUOTE
A). Under the options->configuration->compression screen, the multi volume drop
   down list shows only the zip 100mb selection and not the 250meg and 750Meg
   zip drive selections, nor any of the iomega Rev drive selections.

Thanks for your suggestion. These two formats will be added at next release of UltraISO.
Posted by mikesw on Apr. 02 2009,07:25

(xoben @ Apr. 01 2009,22:19)
QUOTE
Sorry, we cannot reproduce a problem for step E and F.


OK, I'll rerun this weekend and post screen shots of the error.

QUOTE
D). Problem 1: The help file states that if the .isz checkbox is not set, that the
   default will be .iso. However, the preset file extension under file->save-as is .isz
   and not .iso

QUOTE
Wrong. The last used extension will be the default if the checkbox is not set.

OK, Please update help file to state this in the help file section that mentions the default will be .iso.
Posted by mikesw on Apr. 06 2009,08:17
Here are the steps to reproduce UltraStor V9.3.3.8625 errors
on a Windows XP Pro Sp3 computer. There will be a total of 5
tests, but only the first 4 will contain png files showing you
the screens I see along with the popup error messages. Each
test has multiple screens associated with it. Thus for test 1
I've labled the png files  01.01   01.02   01.03   etc and for
test 2 it is 02.01   02.02  etc.

Here are the test steps. Please view the pictures in numeric order.

1)
    a). perform clean install of ultrastore with no file associations chosen.
    b). On the configuration screen use the defaults
           no compression
   split checkbox checked
   1st drop-down volume format
           Set isz checkbox not checked
           split size is blank

2).
     a). Add 70 mb subdirectory to the trial version of ultrastore
     b). change DVD label to MYDVD_SPLIT
     c). change the configuration compression to "NO COMPRESION"
     d). change the split size to 1.44Meg FDD
     e). first volume drop-down menu selection used volumename.isz,volumename.i01.isz...
     f). checkbox for split is checked
     g). checkbox for isz is not checked
     h). goto to file->saveas with the default save-as-type if isz
     i). hit SAVE button and the files will split correctly.

3).
     a). Delete all the files written into the MY ISO directory that ultraiso uses.
         This step is very iimportant since it looks like the cause of the problem.
     b). use the steps in test 2 above, but set the isz checkbox to checked.
     c). go to file->saveas with the default save-as-type of isz.
     d). hit SAVE button and a the popup error message is shown as "Please save as another name"
         is displayed.
     e). However, all the files were deleted in item (a) so this shouldn't be a problem.
   
4).
     a). after doing step 3 above do,
     b). in the save-as box, the filename will be "MYDVD_SPLIT.isz", change the save-as-type to ISO.
         Thus, the filename should be different, but upon another SAVE, the same error message
         appears as stated in test 3(d) above.
     c). Remove the isz file extension on "MYDVD_SPLIT.isz" to "MYDVD_SPLIT" and still use save-as-type
         of ISO. A new error message of "......MYDVD_SPLIT.isz /Open Error!" appears. Moreover, no
         matter which checkboxes, file size selection or volumename dropdown formats are selected,
         the Open Error will still appear.

Test 5  - no screens captured, but see steps below

5).
      a). exit UltraIso and start it again.
      b). In the configuration->compression setup, select the split checkbox, and the set isz checkbox.
          Select file size as 1.44meg FDD and the first volumename selection.
      c). Do a file-save-as and the file will split. The save-as-type shown is isz
      d). Then do another faile-save-as and change the save-as-type to iso and the file saves as
          one large iso file, but doesn't split it into multiple isos (probably this is the way it is
          supposed to work).
      e). Do a file-save-as again, and if the file extension for file-save-as-type is isz it will prompt
          to overwrite the files already there. File overwrite works.
      f). Do a file-save-as again, and if the file extension for file-save-as-type is iso it will prompt
          to overwrite the large ISO file again that is already there. File overwrite works.
      g). Goto the MY ISO subdirectory and delete the ISO file that was previously written there.
      h). Do another file-save-as again, with the file extension for file-save-as-type as ISO and it
          will display a popup again of the "Open Error!".
      i). Do another file-save-as again, and change the file extension for as file-save-as-type of isz
          since the split files done earlier weren't deleted - only the iso one was. However, upon SAVE
          it displays a popup for "Open Error!".

Conclusion:

If one deletes previously saved files in the MY ISO directory and then tries to resave any of them again
regardless if it is split or not, an OPEN ERROR! will be displayed unless one exits and restarts
UltraISO again.

QUOTE
Ultraiso's support response.

Please note that:
After a 'Save As' operation, UltraISO will open the saved ISO/ISZ file automatically. SO ALL ACTIONS YOU DO NOW IS WITH THE SAVED FILE, NOT ORIGINAL FILES/FOLDERS, AND AN ERROR MESSAGE WILL APPEAR IF YOUR ISO/ISZ IS REMOVED.


My response is that ultraiso shouldn't remember the
file(s) or filename(s) once ultraiso has written them and
CLOSED the file.  I should be able to delete these files
anytime I want and not get an error message or
OPEN ERROR! message.   So if what I read above is
correct, then this needs to be fixed. I can't be filling up
my hard drive with iso's and isz files because Ultraiso
remembers them or won't release their names to be
reused for something else.....

Moreover, the support response says it remembers for
"Save-as". I believe this is incorrect, since "Save" is the
only menu option that is typically used to remember the
previous file used to save to whereas save-as will allow
one to change the filename, even it is the 'same' filename.

This leads one to think that ultraiso isn't closing the file
or releasing the lock on the file, so that I wouldn't get
these error messages.

So why am I able to use MSoft products to write i.e.
word documents as either "save" and "save-as" and
then I can delete them, so I can write them again with
the same filename and not get 'open error" or "change
the filename" errors?



:angry:

Posted by 3rods on Apr. 10 2009,19:12
I get an error when trying to burn a particular img file; something about "error reserving zone for burning". The error doesn't say much else. It ruins the disc since it occurs after the lead in and spits it out of the drive when the error occurs.

The disc is DVD-R - compusa brand, no sure the 'actual' brand.

It's a DVD video image.

It burns fine in CDBurnerXP which is free...*rolls eyes*


UltraISO version is v9.3.3.2685 also.