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| Post Number: 1
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kgiddings 
Group: Members
Posts: 6
Joined: Aug. 2006
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Posted on: Oct. 13 2006,11:53 |
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I am getting the message device can't be opened while trying to erase a disk and burn an image. any ideas?
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| Post Number: 2
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xoben
Group: Super Administrators
Posts: 2200
Joined: Nov. 2004
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Posted on: Oct. 13 2006,20:53 |
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If possible, please post a screenshot capture.
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| Post Number: 3
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kgiddings
Group: Members
Posts: 6
Joined: Aug. 2006
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Posted on: Oct. 17 2006,11:37 |
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I have attached a screenshot of the error message. Also, i have tried to uninstall and reinstall but still get the same message. In the screen shot, the first error message if from trying to burn an image, the second for trying to erase the cd-rw and the third is for trying to burn the image again.
Attached Image
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| Post Number: 4
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xoben
Group: Super Administrators
Posts: 2200
Joined: Nov. 2004
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Posted on: Oct. 18 2006,01:54 |
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This error message is reported by NeroAPI. Please switch to UltraBurn and try again.
PS: If you are using an older version before V8.12, please upgrade it to latest version.
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