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Topic: UltraISO incompatible with Windows 8.1< Next Oldest | Next Newest >
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PostIcon Posted on: Jan. 04 2014,07:47  Skip to the next post in this topic. Ignore posts   QUOTE

Just want to report that the current version of UltraISO is not compatible with Windows 8.1 Enterprise.
Unable to start the application as a normal user but also in "Run as administrator" mode.
Tried in Windows 7 compatibility mode with the same results. The following 2 events are logged in the Application Log:

Log Name:      Application
Source:        Application Error
Date:          04-Jan-14 13:30:15
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXXX
Description:
Faulting application name: UltraISO.exe, version: 9.6.0.30000, time stamp: 0x00000000
Faulting module name: UltraISO.exe, version: 9.6.0.30000, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x008b8001
Faulting process id: 0x868
Faulting application start time: 0x01cf0948b7e3dc18
Faulting application path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Faulting module path: C:\Program Files (x86)\UltraISO\UltraISO.exe
Report Id: f6079ec1-753b-11e3-8259-e02a8230d3dc
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-01-04T12:30:15.000000000Z" />
   <EventRecordID>1178</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>c0000005</Data>
   <Data>008b8001</Data>
   <Data>868</Data>
   <Data>01cf0948b7e3dc18</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>C:\Program Files (x86)\UltraISO\UltraISO.exe</Data>
   <Data>f6079ec1-753b-11e3-8259-e02a8230d3dc</Data>
   <Data>
   </Data>
   <Data>
   </Data>
 </EventData>
</Event>

Log Name:      Application
Source:        Windows Error Reporting
Date:          04-Jan-14 13:30:16
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      XXXXXXXX
Description:
Fault bucket -291466963, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: UltraISO.exe
P2: 9.6.0.30000
P3: 00000000
P4: UltraISO.exe
P5: 9.6.0.30000
P6: 00000000
P7: 008b8001
P8: c0000005
P9: 00000008
P10:

Attached files:
C:\Users\XXXXX\AppData\Local\Temp\WERAA1F.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\XXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_UltraISO.exe_267c91828ef5efa536579b84253a17343dcc158_51a7ae33_0a10ad8a

Analysis symbol:
Rechecking for solution: 0
Report Id: f6079ec1-753b-11e3-8259-e02a8230d3dc
Report Status: 0
Hashed bucket: 04050bc4979778d842d90377d0e446cc
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
   <Provider Name="Windows Error Reporting" />
   <EventID Qualifiers="0">1001</EventID>
   <Level>4</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2014-01-04T12:30:16.000000000Z" />
   <EventRecordID>1179</EventRecordID>
   <Channel>Application</Channel>
   <Computer>XXXXXXX</Computer>
   <Security />
 </System>
 <EventData>
   <Data>-291466963</Data>
   <Data>5</Data>
   <Data>BEX</Data>
   <Data>Not available</Data>
   <Data>0</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>UltraISO.exe</Data>
   <Data>9.6.0.30000</Data>
   <Data>00000000</Data>
   <Data>008b8001</Data>
   <Data>c0000005</Data>
   <Data>00000008</Data>
   <Data>
   </Data>
   <Data>
C:\Users\XXXXX\AppData\Local\Temp\WERAA1F.tmp.WERInternalMetadata.xml</Data>
   <Data>C:\Users\Han\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_UltraISO.exe_267c91828ef5efa536579b84253a17343dcc158_51a7ae33_0a10ad8a</Data>
   <Data>
   </Data>
   <Data>0</Data>
   <Data>f6079ec1-753b-11e3-8259-e02a8230d3dc</Data>
   <Data>0</Data>
   <Data>04050bc4979778d842d90377d0e446cc</Data>
 </EventData>
</Event>


I've attached the error report as well.


Edited by Han on Jan. 04 2014,07:48

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smorgydorg Search for posts by this member.

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PostIcon Posted on: May 10 2014,23:14 Skip to the previous post in this topic.  Ignore posts   QUOTE

I know this is late, but I recently found at that Windows 8 doesn't actually disable UAC even if you drop the slider to disabled. You have to go into the registry to force it to:

Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System

Key: EbableLUA

Change the value from 1 to 0
Value data: 0

Hope this helps.
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